FAQs

Cake bakers

  • How do I get started?

Sign up as a Chef by clicking on the button "I am a Chef" located on the top right of the home page.

  • How can I start selling cakes?

After you have signed up as a Chef our team will review your profile and get in touch with you to activate your Chef account and start selling immediately.

  • What are the terms and conditions?

You can find all you need to know at the following pages: Terms and Conditions, Vendor Code of Conduct

 

Users

  • How do I buy a cake?

You can buy a cake by clicking on the buy button of the cake you like to buy. You can do it as an anonymous user or by registering an account

  • Why would I sign up?

You will have a few benefits by signing up. Our system will remember some of your details so it will be quicker for you to buy the next cake. You will be able to activate the LIVE TRACKING.

  • How do I make a payment?

We work with PayPal and Stripe for payment processing. They are both recognized and well-established payment gateways. Cakeup DOES NOT store any credit card information.

  • What are the conditions?

Please check our Terms and Conditions to find out more